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Library Network Support Services (LNSS): modernizing libraries in Armenia, Moldova and Belarus through library staff development and reforming library services



The Erasmus+ LNSS Project addresses critical problems gaps that exist both in Library service provision and in Library Staff Development leading to modern, relavant & accessible library services for all learners. Problems such as the poor level of competencies and skills of librarians and library staff in Armenia (YSULS 2014; (Ministry of Culture 2013); the need for more education and training to address the problem of Plagiarism in Belarus & Moldova (BSU 2014; Harconiță 2013) & the need for modernisation & diversification of library servcies including the need to change library organisational structures will be addressed by the LNSS Curriculum- a comprehensive, modern suite of Library Staff Developement courses covering all aspects of library services provision. The LNSS Curriculum will lead to a change in the existing situation because in breath, scale , quality & relevance it is the first programme of its kind held in these countries to address the training and development needs of ALL Librarians & library Staff- a programme which is very much needed in PC countries.


LNSS Partner Organizations:

P1  Public Administration Academy of the Republic of Armenia, Yerevan, Armenia - Applicant

P2  Limerick Institute of Technology, Limerick, Ireland


P4  University of Crete, Crete, Greece

P5  The Pyramid Group, Ulm, Germany

P6  Goris State University, Goris, Armenia

P7  Yerevan Brusov State University of Languages and Social Sciences, Yerevan, Armenia

P8  Belarusian State University, Minsk, Belarus

P9  Academy of Public Administration under the aegis of the President of the Republic of Belarus, Minsk, Belarus

P10 Yanka Kupala State University of Grodno, Grodno, Belarus

P11 Brest State Technical University, Brest, Belarus

P12 Academy of Public Administration from Moldova, Chisinau, Republic of Moldova

P13 Alecu Russo Balti State University, Balti, Republic of Moldova

Associated Partners:

P14 Electronic Library Consortium of Armenia, Yerevan, Armenia

P15 National Library of Belarus, Minsk, Belarus

P16 REM.Moldova Library Consortium, Chisinau, Republic of Moldova


Project duration: 36 months

Grant: 791 628 euro (The Project is co-funded by the EU)

Project official website:


Project Activities


22 August - 2 September 2016, training modules’ development scheduled by the LNSS project action plan took place at Limerick Institute of Technology (Ireland).

In the development activities of eight training modules for librarians took part the representatives of 9 educational institutions, members of LNSS project consortium, librarians and professors from Armenia, Belarus and Moldova.



Training was carried out under the guidance and with the counseling of experienced professionals of the library science: Jerald Cavanagh, Padraig Kirby from Limerick Institute of Technology (Ireland), Gerard Cullen from the Pyramid Group (Germany), Angela Repanovici from Transylvania University (Romania) and Manolis Koukourakis from Crete University (Greece).



With the support of the European partners, conducting the courses, representatives of the nine consortium member universities prepared and presented the strengths and weaknesses of the university libraries of the three countries, as well as developed draft versions of the eight training modules for librarians.    



Module 1: English for Specific Purposes (English Language, Libraries, library terminology, terminology around library access).
Module 2: Marketing skills for Librarians.
Module 3: Essential management and transferrable Skills for librarians and library staff.   

Module 4: Information Literacy & Research skills.
Module 5: Innovative online library services for 21st Century Librarians.
Module 6: The Electronic Library.
Module 7: Access to Libraries and Society for learners with special needs/disabilities.
Module 8: Library Collection Development Policies.



Participants also discussed and developed the draft version of the action plan for the awareness day on the needs of libraries to be organized next year.

Next are the development of the revised and final versions of the modules and organization of the first pilot training at nine universities from Armenia, Moldova and Belarus.


Pilot training on Module 2  «Marketing skills for Librarians»

November 22-December 19, 2016.

The first pilot training module "Marketing skills for librarians" was developed and implemented by the professors of Brest State Technical University.

The training was carried out in Brest State Technical University on November 22-December 19, 2016. The lecturers were the head of the department of management, economics and finance, candidate of economic sciences, associate professor N. Chetyrbock, Head of the Department of World Economy, Marketing, Investments, candidate of technical sciences, associate professor A. Prarouski and senior lecturer of the Department of Management, Economics and Finance А. Kramarenko.



BSTU developed Module 2 “Marketing skills for librarians”. The Module consists from 36 study hours (18 in class meetings and 18 independent works), contain 9 topics :

Unit 1: Review of the LNSS project activity, definition of marketing.

Unit 2: Basic marketing function (7P), Marketing Mix, Process of marketing control.

Unit 3: Marketing management in the library

Unit 4: SWOT-analysis, client profile, marketing research.

Unit 5: Implementation of the integrated marketing communications.

Unit 6: Development of the marketing plan of the library.

Unit 7: Creation of the new ways of library advertisement

Unit 8: Complex of marketing internet-communications for the library.

Unit 9: Social marketing and social advertising in the library

As teachers were involved leading experts from among the academic community of the university. 26 librarians  and teachers took part in the study. The Module was fully implemented and received good feedback from librarians  and teachers.



Within the framework of the training, the university teachers and librarians attended the education. Altogether 26 people were present. In total, the training included lectures and practical part, during which the staff of the Brest Library developed a marketing plan for the library of the BrSTU.

At the end of the training, all participants were awarded certificates.


On March 1-3, 2017, TU Dresden (Germany) hosted the representatives of consortium member universities of “Library Network Support Services (LNSS): modernizing libraries in Armenia, Moldova and Belarus through library staff development and reforming library services” project in a workshop meeting dedicated to the annual reports of the first year activities of the Project. Dresden University of Technology is one of the leading universities in Germany and the largest one in Saxony. It has high international rate and one of 11 Universities of Excellence in Germany which was awarded in 2012.




On behalf of Brest State Technical University Head of the Chair of Management, Economics and Finance Chetyrbock Natallia and leading librarian Azarkevich Yulia participated in the meeting.

The coordinator of the program Teresa Hecoyan made a report on the work made to date. From the Brest State Technical University the head of the Department of Management, Economics and Finance N. Chetyrbock made a report on the work done.

N. Chetyrbock also introduced the activities and achievements of the BSTU within the LNSS project.



Chetyrbock Natallia conducted a training for the participants of the LNSS project and the Pyramids of the group on the topic "General marketing function (7P), marketing mix, marketing control process" of the developed pilot training "Marketing skills for librarians".





For exchange of experience was organized a visit to the Saxon State and University Library Dresden (SLUB Dresden) which was created in 1996 through the merger of the Saxon State Library and the University Library Dresden. 

Its collection includes nearly nine million numbers, making it one of the largest public archival centers in the Federal Republic of Germany. It also includes the storage of ancient manuscripts, which the LNSS consortium representatives were given a chance to visit.

The functions of the Library were explained to the participants: accompanied by the librarians, they got acquainted with the organization and implementation of its everyday activities.

The workshop took place together with the representatives of consortium of the twin LNSS project implemented in Western Balkans. It provided an opportunity to draw parallels between the activities of LNSS projects of the two regions, to compare the advantages and existing gaps and to exchange viewpoints, ideas and experience.

In March, 2017 was purchased equipment for the library during implementation of the project LNSS. Using of equipment has allowed the library BrSTU to provide services at a high level. It give a library BrSTU аn opportunity to copy and scan documents and books. 




1. Notebook laptop LENOVO IdealPad 300-17ISK I7-6500U/4GB/1TB/DOS/BLACK Model/ SKU 80QH00AUPB.

2. TECHNO82_10, Interactive whiteboard 82 TECHNOBOARD complete with Stand-06

Mobile floor stand Stand TechnoBoard-06 for interactive whiteboards.

3. The presenter for the interactive whiteboard Logitech Wireless R400 article 910-001357.

4. (Multimedia projector)PT-TX312E Projector Panasonic PT-TX312.

5. (Multifunctional printing device) Copier. Camera Kyocera M2040DN complete with Toner. TK-1170 ECOSYS M2540dn.

6. (Multifunctional printing device) copier. Machine Kyocera TA 1801 includes: Cover type H Kyocera, cartridge for Kyocera TASKalfa 1800/2200/1801/2201 (Hi-Black) TK-4105.

The events became more interesting and visible because of using a laptop, video projector and an interactive whiteboard.



This equipment is planned to be used to implement an online training course for librarians based on LNSS modules. BrSTU approved the list of purchases in the Ministry of Economics. All tender procedures have been successfully performed at BrSTU. A contract was signed with the suppliers. Equipment has already been received by BrSTU. The main part of the procurement should be an online module for training information literacy.

18 may 2017 Belarus on a working visit to Gerard Cullen, Manager of the project "Services support for library network: modernization of libraries in Armenia, Moldova and Belarus through the development of staff and the reform of libraries".



Monitoring of work 18 may Gerard Cullen arrived in the library the Brest State Technical University and met with its staff. During the meeting the following issues were discussed:

• allocation of project budget for the purchase of necessary technical equipment of the library;

• the necessity of organization and conduction of English language courses for employees;

• the prospects of joint participation in One international project.

After the official part for the guests conducted a tour of the library and the Brest fortress.


National Library Awareness Day in Minsk.

The first national day of awareness took place in the framework of the 3rd festival of "the Town book", may 19-20, 2017 city of Minsk, which is one of the most well-known of book events in Belarus.

The most interesting books, famous authors, publicity, librarians and readers took part in this festival. Held a national day of awareness in the Park of Belarusian National Technical University (Nezavisimosti 65).



The Director of the fundamental library of the BSU V. Kulazhenko officially opened the event and gave an interview for the 2nd national TV channel, and the channel "Culture".



The NA Day was supported actively in social networks. The event was created on Facebook and also in the most popular Russian-language network –“Vkontakte”. Information was distributed in library accounts and on personal pages.



Universities organized the whole festival area. Pavilions for all events and book projects were installed. For the event's branding, the banners of the LNSS project and the National Awareness Day were made, T-shirts for participants and volunteers with the logo of the LNSS project, cups for prizes to participants in the competitions with the logo of the LNSS were produced. For the exhibition, visual materials and brochures with information about libraries, library services and resources were printed.



On one of the platforms, the partner universities of the LNSS project presented their activities. In the pavilion "University libraries offer", the BrSTU library presented book exhibition "Works of BrSTU lecturers".



As well there were presented scientific developments of the BrSTU, methodological literature in support of the university educational process, information on the activities of the library and accessible electronic resources

The lecturers presented their scientific works, told the visitors about the BrSTU scientific achievements, and about information sources where it is possible to get acquainted with the results of scientific research.



During NAD the BrSTU library has developed and presented a booklet containing all electronic resources available to students and teachers in the library of BrSTU.



During NAD, four Belarusian universities (Belarusian State University Academy of Public Administration under the aegis of the President of the Republic of Belarus, Brest State Technical University, Yanka Kupala State University of Grodno) presented the activities carried out within the framework of the project ERASMUS+CBHE    Library Network Support Services (LNSS): modernising libraries in Armenia, Moldova and Belarus through      library staff development and reforming library services  561633-EPP-1-2015-1-AM-EPPKA2-CBHE-JP.

At the organized "Expert meeting place", which brought together experts in the library management from different countries, the heads of the working groups of LNSS Project universities from Belarus V. Kulazhenko (BSU), N. Hrynko (YKSUG), A. Anokhin (APA), N. Chetyrbock (BrSTU), held a presentation of the LNSS project. The EU representative from the Pyramid Group spoke about the current direction and developments of the libraries activities.



At the same time, on the discussion platform, substantive reports were made on network library projects organized in German (Goethe-Institut) and Belarus (Belarusian Library Association), as well as on the corporate interaction of librarians in Ukraine (Ukrainian Library Association).

The conducted Library National Awareness Day in Belarus aroused interest among students, youth and the adult population of Belarus. Young people happily participated in the events prepared by the libraries of four Belarusian universities.

In addition, a temporary pavilion wasorganized at the exhibition site, where the consulting service "Ask a librarian" was functioning.  Project presentations were given including presentations by students' and staff and other stakeholders. On the main campus there were book exhibitions, various youth projects, childrens primary school events. On both evenings a concert program of YKSUG students was organized.

In total, more than 5000 thousand persons visited the festival consisting of all age groups and all walks of life over the two day period.

A lot of media reports were made about the event in media resources.The reports about the event were shown on TV and posted on various Internet portals.


August on 22-23, 2017 training "Fundamentals of management and transfer of skills for librarians and library staff"

The training was held in Minsk on the basis of the BSU Fundamental Library August on 22-23, 2017. Representatives of universities-partners from Grodno, Brest and Minsk took part in the event.



The SWOT analysis and results of the National Information Day, which was held in Minsk on May 19, 2017 were presented within the training.



The participants of the training have learned the experience of compiling motivational letters and CV of the European type, they got skills of interviewing and appointment for job seekers and managers during the employment.

The training was carried out by Gerard Cullen (Pyramid Group, Germany).


24 to 30 September, 2017 training for capacity building of libraries and quality control of library services


The training took place from 24 to 30 September in the University of Crete, Rethymno, Greece. Involved taking the head of the Department of Economics and Finance N. Chetyrbock ad the senior librarian  Y. Azarkevich.



In the framework of the training the participants got acquainted with the reports of the partners about the progress of the project, were trained on quality assurance of the project implementation LNSS.



A plan was developed and a SWOT analysis of the National information Day on the activities of libraries in 2018, which will be held in the city of Brest and the dates of training for module number 3 for librarians.

Partners-participants got acquainted with the specifics of the library of the University of Crete and the public library of Rethymno.



The Director of the library of the University of Crete Manolis Koukourakis conducted tours of the library, where he was shown an old book and the division for their restoration, equipment for people with disabilities, mobile library on wheels and more.



At the end of the training all participants were awarded certificates.






From November 30 to December 29, 2017 in the framework of implementation of  LNSS project «Library Network Support Services (LNSS): modernizing libraries in Armenia, Moldova and Belarus through library staff development and reforming library services» in BrSTU library was carried out training for library staff and lecturers: «ESSENTIAL MANAGEMENT AND TRANSFERRABLE SKILLS FOR LIBRARIANS AND LIBRARY STAFF».


Training consisted of 11 units:

Unit 1 - International library standards - IFLA, ISO, Library of Congress, NISO;

Unit 2 - Negotiating the library strategic planning puzzle- strategic and business planning skills for librarians;

Unit 3 - Effective custom care, service and strategies in libraries;

Unit 4 - Time management: prioritizing for time and workload;

Unit 5 - Managing staff and library staffing structures;

Unit 6 - Communication and listening skills;

Unit 7 - The librarian's guide to developing presentations skills;

Unit 8 - Decision making, problems solving and leadership skills for librarians;

Unit 9 - Job interviewing skills for librarians;

Unit 10 - Management of change in 21st century libraries;

Unit 11- Modern library financial management, acquisitions and processing of library materials.


Tutoring was carried out twice a week. In total there were held 16 hours of lectures and 14 hours of independent study.



Training was carried out by:

Andrey Prarouski-  PhD of Technical Sciences, Head of World Economy, marketing and investment Department;

Natallia Chetyrbock-  PhD of Economics Sciences, Head of Management, Economics and Finance Department;

Anna Kramarenko - Senior Lecturer, Department of Management, Economics and Finance, Brest State Technical University.


Trainer of the project Andrey Prarouski, Head of World Economy, marketing and investment Department conducted a lecture during which he presented extensively international library standards.




Andrey Prarouski set out the issues of the library's strategic planning, the management of changes in the 21st century libraries, modern library finance management, the acquisition and processing of library materials.


Trainer of the project Anna Kramarenko carried out the tutoring on the topics “Time management: prioritizing for time and workload”, “Managing staff and library staffing structures”.

The above questions provoked interest among the audience. The listeners asked questions, there was adjusted the dialogue between the coach and the audience.



Trainer Natalia Chetyrbock presented the units “Communication and listening skills”,  “The librarian's guide to developing presentations skills”, “Decision making, problems solving and leadership skills for librarians”. 


Upon completion of the training participants were presented with certificates.











2nd International Conference on Current Research Problems of Materials, Structures, Technologies and Organization of Civil Engineering in Cross-Border Approach will be held in BrSTU

Important Dates:
• Registration and Abstract Submission: June 1, 2018
• Notification of Abstract Acceptance and Full Paper Requirements: July 1, 2018
• Full Paper Submission: August 1, 2018
• Notification of Full Paper Acceptance: August 10, 2018
• Opening of a Conference: October 18, 2018

The English for Specific Purposes Training took place in BrSTU on May, 12th-13th, 2016.

The Training was held under the Erasmus+ Project “Library Network Support Services (LNSS): modernising libraries in Armenia, Moldova and Belarus through library staff development and reforming library services”.

DAAD invites applications for a summer school in Essen

The summer school, funded by the German Academic Exchange Service (DAAD)  will start with visits to European Institutions in  Strasburg, followed by llectures and presentations in Essen and last from 22.08. - 31.08.2016.

Application deadline: 05.02.2016.

Working language is English.

Travel costs and costs foe stay are covered by DAAD

See more information in the FLYER.

Welcome to English Club

We are pleased to invite all those who are not indifferent to English and who want to upgrade their English skills to join “English Speaking Club” at our university.

Master students of BrSTU attended a meeting with the expert of CERES project

The meeting between head of department of informatics and applied mathematics Siarhei Parfamuk and the university’s undergraduates was held on October 30, 2015 on the theme "Participation of the Brest State Technical University in the CERES project".

Spanish exchange student: my experience in Belarus

I am Alexandra from Spain and I am going to tell you about my experience in Belarus.